Frequently Asked Questions
Everything you need to know about your JT Music gear.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days for domestic orders and 2-4 weeks for international shipments, depending on your location and customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.
How should I care for my JT Music hoodies and tees?
To preserve the print quality, we recommend washing your items inside out in cold water and tumble drying on low heat or air drying.
Do you ship internationally?
Yes, we ship our merchandise worldwide. Please note that international orders may be subject to import duties and taxes depending on your country's regulations.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.